Privacy Policy

Privacy Policy

Effective Date: 04/15/2025

Welcome to Rooted in SoIL LLC ("we", "us", or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rootednsoil.com and interact with our service providers.

1. Information We Collect

We collect personal information through third-party tools such as:

• SuiteDash – Contact forms, portals, billing
• Stripe – Secure payment processing
• QuickBooks Online – Accounting and invoicing

Collected data may include your name, email, phone, address, and payment details (processed by Stripe, not stored on our servers).

2. How We Use Your Information

• To respond to inquiries and communicate
• To manage orders, billing, and support
• To comply with financial and legal requirements

3. Third-Party Service Providers

Our providers include SuiteDash, Stripe, and QuickBooks Online. We maintain written agreements to ensure data security responsibilities are clearly defined.

4. PCI DSS Compliance

We follow the Payment Card Industry Data Security Standard (PCI DSS) by:

• Performing due diligence on providers
• Monitoring PCI compliance annually
• Documenting shared responsibilities
• Acting quickly in case of incidents

5. Incident Response Plan

Our plan includes defined roles, communication strategies, breach reporting procedures, and recovery actions.

6. Data Retention

We retain personal data only as long as needed or legally required.

7. Your Rights

• Access and correct your data
• Request deletion (subject to legal limits)
• Withdraw communication consent

8. Contact Us

For questions about your data or this policy, contact us:

Rooted in SoIL LLC
📧 amanda@rootednsoil.com
📞 1-618-636-8611