Shipping

Where We Ship

We currently ship to addresses within the United States.

Processing Time

Orders are typically processed within 1–3 business days (excluding weekends and holidays). During launches or high-volume periods, processing may take longer—if that happens, we’ll keep you updated.

Shipping Rates & Methods

Shipping options and rates are shown at checkout and are based on your delivery address and order weight.

Tracking

Once your order ships, you’ll receive a confirmation email with tracking information.

Address Accuracy

Please confirm your shipping address at checkout. If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply to reship it.

Damaged or Missing Packages

If your order arrives damaged or appears to be missing, contact us within 7 days of delivery (or expected delivery) so we can help resolve it.

Contact

Email: support@rootednsoil.com
Text/Call: (618) 636-8611
Business hours: Tuesday–Friday, 10am–6pm (Central)