Privacy Policy

Overview

This Privacy Policy explains how Rooted in SoIL LLC (“we,” “us,” or “our”) collects, uses, and shares information when you visit or make a purchase from rootednsoil.com (the “Site”).

Information We Collect

We may collect the following types of information:

Information you provide to us:

Name, email address, phone number
Shipping and billing address
Order details and communications you send us

Information collected automatically:

Device and browser information
IP address
Pages viewed and actions taken on the Site
Approximate location (based on IP)

How We Use Your Information

We use your information to:

Provide and operate the Site
Process orders and deliver products
Communicate with you (order updates, support, and service messages)
Improve our Site, products, and customer experience
Detect and prevent fraud and security issues
Comply with legal obligations

Cookies & Analytics

We may use cookies and similar technologies to operate the Site and understand how visitors use it. We may also use analytics tools (such as Google Analytics) to help measure traffic and usage trends.

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

Sharing Your Information

We may share your information with trusted third parties only as needed to operate our business, such as:

Payment processors
Shipping carriers and fulfillment providers
Website hosting and analytics providers
Customer support tools

We may also share information if required to comply with law or protect our rights.

Marketing Communications

If you opt in to receive marketing messages, you can unsubscribe at any time by following the unsubscribe link (email) or replying STOP (SMS), where applicable.

Data Retention

We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. To request this, contact us at support@rootednsoil.com.